Sandbox issue – couriers stop moving after pickup

Debugging & Troubleshooting
1

Hi,

For the past few days I’ve noticed that on the Stuart sandbox, couriers pick up the package, drive for about a minute, and then just stop and stay in place indefinitely. Is this expected behavior or is something broken in the simulation?

Thanks in advance for any insights!

2

Hi Dawid

Thank you for reaching out.

I’ll investigate and get back to you shortly.

Thanks,
Tasnim

3

Hi Dawid,

Thank you for your patience while I’ve been investigating the matter. This is actually a known issue we’ve been struggling to address for some time—on the Stuart sandbox, couriers occasionally stop shortly after pickup and remain stationary indefinitely.

The good news is that a fix is planned for this sprint, and we expect the issue to be resolved shortly. I’ll keep you updated as soon as the fix is deployed.

Best regards,
Tasnim