Recurring Delivery Blockages at Pickup or Drop-off – Stuart Sandbox

We are encountering a recurring issue in the Stuart sandbox environment:
Deliveries frequently get blocked, either at the pickup location or the drop-off location, without any clear reason or actionable error message.

This behavior prevents us from completing end-to-end delivery tests reliably and affects the validation of our integration.
Could you please investigate this issue and let us know if there is a known limitation or required configuration on our side?

Thank you for your support.

Hello @JSK,

Thank you for bringing this to our attention.
Our team is currently investigating the issue. Unfortunately, we will not be able to provide updates on the resolution timeline.

Thanks!

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