I am relaunching a delivery request test phase.
I check my sent items,
request a job pricing = ok
validate Job parameters = ok
the job this create well, I find it in sandbox, in scheduled for
(a removal at 09:45, for example).
At 9:30 am the search starts correctly I have a weebhook and when I check my job it is in search. then it gets stuck at this point. and finally around 10:00 am it switches to ‘Expired’
No additional information, not even a webhook for the latest status
Many apologies for this - yes, we’re still investigating the problem.
Thank you for the detailed description as well - to confirm, I don’t believe there are any issues with the content of your job requests, but we’re figuring out why they aren’t getting processed as we would expect.
Thank you for posting and providing your account information. From what I can see, your jobs from yesterday where all delivered, there are some jobs in searching for today but these are scheduled for the future, 11:30am. I will keep an eye to see if these scheduled orders are assigned automatically closer to the time as we’d expect.