Tracking link not working

Hi @Listae, I have moved your comment to a new Q&A post as announcements are locked posts. We are looking into this issue and will get back to you with a response asap:

We are trying to share the tracking url to our clients, we found that an
triggered event of the webhook contains some data with this url, for
“event”: “job”,
“type”: “update”,
“data”: {
“id”: 155860,
… some more data …
“currentDelivery”: {
“id”: 159147,
… some more data …
“trackingUrl”: ”,

We understood that that was the url we were looking for, but when we try
to access them, allways returns HTTP 404
Is there anything we have to do to make this work?

Thank you very much.

Hello @Listae,

This issue has occurred because you are creating jobs through our API ‘v1’ which is no longer supported. Do you know why this is the case? The documentation for our API ‘v2’, which is the only currently supported version, can be found here. Is this the same API documentation that you used for the integration?