Shopfy Pluging Error

Q&A
1

I’m configuring everything correctly from the Stuart App in my Shopfy store, but in the Delivery part, when I need to choose the rates, the Stuart option never appears.

I’ve already talked to 6 Shopfy employees about activating the CSS free/fee and none of them know what to do, they say there’s an error in the Stuart application.

Captura de ecrã 2023-03-06, às 15.18.28
Captura de ecrã 2023-03-06, às 15.18.282656×1336 206 KB

Captura de ecrã 2023-03-06, às 15.20.27
Captura de ecrã 2023-03-06, às 15.20.271892×914 51 KB

Captura de ecrã 2023-03-06, às 15.20.37
Captura de ecrã 2023-03-06, às 15.20.371964×844 48.9 KB

Captura de ecrã 2023-03-06, às 15.20.45
Captura de ecrã 2023-03-06, às 15.20.452264×896 115 KB

Captura de ecrã 2023-03-06, às 15.23.03
Captura de ecrã 2023-03-06, às 15.23.032874×1384 350 KB

Captura de ecrã 2023-03-06, às 15.23.10
Captura de ecrã 2023-03-06, às 15.23.102354×664 47.4 KB

2

Hello @luqaz123,

For visibility, I believe this request was answered via email. Though feel free to continue the discussion here is any issue persists.

3

Hey @Lauren and @Daniel ,
The customer didn’t receive an email. Can you confirm with him?

4

Hi @g.mina,

I can confirm I have been speaking to your client over email.

I will forward you all emails correspondences.

Kind regards,

5

Hello, i have the same problem, please help me :slight_smile:

Capture d’écran 2023-03-31 à 19.21.37
Capture d’écran 2023-03-31 à 19.21.371166×740 53.4 KB

6

Hello @JAKERER,

Have you activated the CCS feature as explained in the “prerequisites” part of this post?

Thank you in advance