We have recently been experiencing issues with our sandbox environment related to the job lifecycle simulator. Problems with the simulator have lead to jobs expiring with no drivers being assigned, as well as jobs getting stuck in the ‘in_progress’ state unable to continue on to completion.
Due to the complexity of the problem, we can expect the issue to be fixed by next week. During this time it will still be possible to send requests to the sandbox environment, however our simulator will be idle. This means that job statuses will not progress to completion.
We understand this is very frustrating and inhibits development progress, which is why we are doing all we can to resolve the simulator behaviour as soon possible. We appreciate your patience and understanding in this matter and deeply apologise for the inconvenience caused.
UPDATE: This issue is now resolved and the Sandbox environment is back up and running!