Currently getting this error when doing any requests involving estimate cost, could potentially be effecting other endpoints (haven’t tested):
ROUTE_NOT_VALID - No direction found between these points
This seems to be happening regardless of the input either end regarding addresses (I’ve tried London and Sheffield, major areas, landmarks and residential) or if you submit a full address vs just a postcode.
These requests have been working up until yesterday as far as I can tell.
EDIT: this is on sandbox, unsure if production is the same
We are encountering an issue with createjob API, following is the response we are receiving while creating a job. when the same address is passed in validate address API it’s validating without any issue.
“message”: “No direction found between these points”
For your reference, following is the json payload we are using in createjob API.
“address”: “KFC Bristol Units 1&2, 15-29 Union St, Bristol, BS1 2DF, United Kingdom”,