New clients monitoring experience

:new: What’s new?

We’re launching a new monitoring experience with an upgraded tracking interface, accessible for all our clients regardless of how you integrate with our system.
This new implementation brings additional features and detailed information, designed to enhance your autonomy in managing deliveries.

:bulb: How does it work?

Our new client tracking interface provides real-time updates and actionable features for your orders through two seamless channels:

  1. Dashboard Access – Track your orders in real time through the new version of the dashboard’s ongoing deliveries menu, which provides a clear view of each stage of the process.

  2. API Integration – Get this client tracking interface link via webhook statuses v3 or through the response payloads as: job creation response and get a job response. This unique package-specific link integrates easily into your monitoring systems for effortless tracking.

:sparkles: What’s the impact?

  • Better Transparency – Get real-time, detailed updates on your orders so you always know what’s going on.

  • Seamless Integration – Easily add this tracking system to your existing setup for smoother operations.

  • More Flexibility – Whether you use our dashboard or a client tracking link, this new interface gives you more control, letting you handle key tasks on your own without needing to contact support.

  • More to Come – This update is just the beginning! In Q2, you’ll be able to share feedback on your delivery experience and report any quality issues, helping our team resolve problems faster. More new features are on the way—stay tuned!

:film_projector:See it in action

New dashboard package details

New Client tracking link

Start tracking smarter! :rocket:

:date: When will this change take place?

Latest by the end of May, this feature will be activated for all Stuart clients. It will be accessible both via the Dashboard and the API.

:eyes: What’s next?

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