Max queue size reached

Hi there,

I’m trying to create a test job in sandbox mode and I’m getting this error as the response.

body: {
error: “UNKNOWN”,
message: “Cannot produce to london, max queue size (5000 messages) reached”
status_code: 500

Could you please advise?

Kind regards,

Hello Ioana,

We are aware of this issue and are fixing it right now.
I will post here to confirm when the issue is resolved.

Thank you for your patience,

Hello @ioana,

This issue is now resolved.

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Thanks so much Lauren,

But now it looks like I’m getting a false negative with the following error:

body: {
message: “Provided Order ID ‘74813’ is already used”
status_code: 422

Or maybe the error is correct, but I can’t see any active jobs on my Dashboard.

Any ideas what I’m doing wrong?

Many thanks,


The issues we were experiencing meant that there were two jobs stuck at status ‘new’ which you tried to create, I have voided these now so you shouldn’t have any problems.


1 Like

Great, it’s all working now, thank you!