Hi we are making orders via API for our numerous stores, currently it shows our company name on the tracking label (in maps).
Is there a way to change this for each store?
Hi,
Thanks for using our community forum.
Could you please provide us with a client reference or ID and a screenshot of the ‘tracking label’ for an example job?
I’ll be attentive to your response.
Hi,
Thank you for the additional information.
Please note that in the event of a cancellation, the tracking link will automatically display a message that includes the name of the company associated with the Stuart account. Unfortunately, this message cannot be customized to include the name of a specific store.
In this case, we recommend sending an SMS or email to the end customer when a cancellation occurs, so they know who to contact for further details.
Best regards,