In sandbox environment, when i use the valid job endpoint, it says valid=true, but for createing job with same argument, I am getting PAYMENT_DECLINED error even though i have two stripe test credit cards

[suzan]

[Andres]

Hi Suzan,

This seems to be a continuation of this other post.

Please note that I’ve updated your sandbox account settings to remove the credit card requirement. Try creating a job and let me know if it works.

I’ll be attentive to your confirmation,

[TiagoRamalho]

Hey @Andres,

I’m getting the same error on my sandbox.
I followed the “Quick Start Guide” but I’m still getting the error. How can we fix this?

[Andres]

Hi @TiagoRamalho

Thanks for raising this issue through this channel.

Based on your email address, I’ve located and updated your sandbox account settings to remove the credit card requirement.

Try creating a job and let me know if it works. Otherwise, kindly confirm the email address you used to created your account in our Sandbox.

I’ll be attentive to your response,

[TiagoRamalho]

Thanks a lot @Andres, it works now.

[koffi0568887]

please help me. i have the same problem

Hello! I’m testing the Stuart APIs in the Sandbox. And I meet the same issue as other people, i.e. the Job Create API responds with the following body:
{
“error”: “PAYMENT_DECLINED”,
“message”: “The payment was declined”
}

[Magdalena]

Hello @koffi0568887

We have updated your account with the proper setup. You should no longer encounter this issue.

Please let us know about any other issues or concerns.